Refunds and Other Policies
REFUNDS
LISTINGS – We have a “no refund” policy for directory listings or calendar listings.
ADD-ONS – For sponsor spotlights and marketplaces, once promotion for the meetings begins, there are no refunds.
In some cases, with prior approval, you may be able to “sell” your place to another active GOG. Please email us at [email protected] if you find that you are now unable to keep the add-on you signed up for.
MEETINGS – Refunds for meetings are strongly discouraged. However, you may request a refund if after having signed up for a meeting, you discover you are unable to make it. Refunds are granted at the discretion of GOGs Central provided your request is submitted by 8 AM two days prior to the meeting for which you are registered. After that, we are unable to extend/grant any refunds. If you are granted a refund, there is a “restocking” fee of $2.50 minimum or 5% of your purchase amount, whichever is greater.
MISTAKEN PURCHASES – If you accidentally register more than once for a meeting or purchase something from the website by mistake, you are responsible for bringing it to our attention within 7 days of the purchase. Refunds for double registrations will be given less a “restocking fee” of $2.50 minimum or 5% of your purchase amount, whichever is greater.
NOTE: Meetings are planned out based on the number of attendees registered 48 hours prior to the meeting.
We do NOT allow walk ins.
OTHER OPTIONS/POLICIES
- Sold Out Meetings
If you register for a MEETING that sells out early AND has a waitlist, you will be given the opportunity to receive a full refund and open your seat up for the next person on the waitlist. Depending on the timing of the sell out / waitlist, you may not receive this option – see above refund policies. - Last minute / unexpected inability to attend
If you’re unable to make a meeting at the last minute or you can not attend and the deadline for refunds (see refund policy above) has passed, your ONLY option is to sell or gift your seat to another GOG (NOT a new gal as they will not get the full “new gal” experience). That person would check in under your name and have the menu item that you selected at registration. You must check with GOGs Central ([email protected]) to see if there is a waitlist before choosing someone to take your place. - Wait List
If you are on a wait list, you will be notified within 2 days of the meeting date if a seat has opened up for you. If you receive no notification, that means there are no seats. Please do not come to the meeting hoping to get in if someone doesn’t show up. The meetings are planned out in advance. Again, NO WALK INS, Please and thank you 🙂
Marketplaces
If you have registered for a marketplace and you are now unable to keep it because you can not attend the meeting, with a enough notice, we MAY be able to move your marketplace to another month. You are welcome to swap marketplaces with another month, but there are no refunds. You may opt to sell your marketplace to another ACTIVE GOG. You MUST let us know by 8 AM two days prior to the meeting for which you have a marketplace if another GOG will be taking your marketplace by emailing [email protected] or texting 760-310-3827.
Sponsor Spotlights
If your logo/photo have not been posted yet, you may contact us to see if we can swap months with another sponsor or sell your sponsorship. A refund may be issued (subject to a restocking fee as noted above) IF there is time for someone else to buy it AND get the pre-meeting benefits of sponsoring.
Once your photo/logo is posted online, there are no refunds.
If you find you are unable to keep your sponsor spotlight, you may:
a) have someone represent you, bring your materials to place at place settings, bring your sponsor giveaway, etc. (they must register for the meeting or take your space at the meeting if already registered); or
b) let us know you can’t make it and that no one can come in your place within a week of the event date AND provide your printed materials or handouts, a write up on your business and your sponsor giveaway to us at “HQ” in Carlsbad no less than 3 days prior to the meeting date.
Other Purchases
For all other purchases from Good Ol’ Gals, there are no refunds. Transfers to another gal MAY be available depending on the situation. If you have questions, please email [email protected].